This Cookie Policy explains how fancompanion.ai ("we," "us," or "our") uses cookies and similar technologies on the fancompanion.ai website.
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you interact with it.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| Session token | Maintains the chat conversation state in the Fan Companion widget | Session | Essential |
| Dashboard auth | Keeps Client users logged into the Fan Intelligence Dashboard | 24 hours | Essential |
| Analytics | Helps us understand how visitors use the fancompanion.ai website | 30 days | Analytics |
The Fan Companion chat widget deployed on Client websites uses only essential session storage to maintain the conversation. It does not use tracking cookies, advertising cookies, or cross-site tracking of any kind.
We do not use third-party advertising cookies. Our website may use third-party analytics tools that set their own cookies. These are used solely to understand website usage patterns and improve the site.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies may affect the functionality of the Fan Companion widget and dashboard.
For questions about our use of cookies, contact us at dan@dsegroupae.com.